Book your stay at El Suites Bali
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Book your stay at El Suites Bali •
Find the right home, choose your preferred booking method, and let us help you settle in with ease.
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Booking.com
If you prefer booking.com, you can also find our properties listed there.
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Book Directly
When you book directly with us (via Whatsapp), you may access better rates, special offers, or flexible terms, especially for extended stays.
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Airbnb
Visit our Airbnb listing, and check the availability calendar.
Reservation & Payment Terms
To secure a reservation, the following applies:
A 10% deposit of the total rental price is required
The deposit is non-refundable
A booking is only considered confirmed once payment is received
Confirmation will be issued along with your invoice
All confirmed reservations are considered final and non-refundable, as stated in the invoice provided.
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Deposits are non-refundable under any circumstances
Cancellation after payment does not qualify for a refund
No-show reservations remain non-refundable
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Guests may request one date change per reservation, subject to the following conditions:
Changes must be requested in advance
Subject to availability
Not valid during high season periods
Any price difference must be paid by the guest
Date changes are not guaranteed and depend on property availability for the requested new dates.
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You may also book through platforms such as Airbnb or Booking.com if you prefer using those systems. Policies and payment terms will follow the platform you book through.
What Happens After You Book?
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Booking Confirmation
Once your booking is confirmed, you’ll receive an email with all the essential details, including check-in instructions, property information, contact details, and a request for any special needs or preferences.
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Preparing for Your Arrival
As your arrival date approaches, our team will stay in touch to ensure everything is ready for you. Your home will be thoroughly prepared and cleaned, so you can enjoy a smooth, hassle-free check-in from the moment you arrive.
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During & After Your Stay
During your stay, we’re available to assist with any questions, requests, or local recommendations. After departure, we may reach out for your feedback—helping us continuously improve the experience for future guests.
Frequently Asked Questions
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Check-in: From 2:00 PM
Check-out: By 12:00 PM
Early check-in or late check-out may be possible, subject to availability.
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We have two locations:
Berawa – a full-service residential complex with a front office, shared amenities, and multiple property types.
Canggu – private villa rentals offering a quieter, more independent living experience.
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Yes. All units come fully furnished with modern furniture, appliances, bed linens, towels, and essential home items. You only need to bring your personal belongings.
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Yes. El-Suites is designed primarily for long-term residents, including expats, families, and remote professionals. Long-stay guests may receive special rates when booking directly.
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Yes. Weekly cleaning is included in all stays. Additional cleaning services can be arranged upon request.
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All properties are located in secure environments with 24/7 CCTV and security access. El Suites Berawa also has on-site security and a front office.
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Amenities vary by location and unit type, but may include:
Swimming pool
Yoga classes (Berawa only)
Shared rooftop jacuzzi & hangout area (selected units)
Private pools, jacuzzis, or saunas (selected units)
High-speed internet
On-site maintenance support
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No. The Canggu villas do not have a front office and are designed for guests who prefer a more private, independent living experience.
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Yes. Scooter parking is available at all locations, and car parking is available at selected properties.
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Possibly. Pet requests are considered on a case-by-case basis. Please contact us before booking to confirm whether your pet can be accommodated.
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El-Suites is approximately 45–60 minutes from Ngurah Rai International Airport, depending on traffic. Guests typically use taxis or ride-hailing apps such as Grab or Gojek.
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No, we do not currently offer airport pickup services. However, taxis and ride-hailing options are widely available at the airport.
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Yes. Many of our larger units—such as villas, townhouses, and penthouses—are suitable for families.
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Yes. We in-person viewings (subject to availability). Please contact our team to arrange a visit.
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You can book through Airbnb, Booking.com, or directly with us. Direct booking is recommended for long-term stays or returning guests, as it may include better rates and more flexible arrangements.
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Cancellation policies depend on the booking platform and rate selected.
Airbnb and Booking.com: Follow the cancellation terms stated on the platform at the time of booking.
Direct bookings: Cancellation terms will be clearly communicated and confirmed before booking.