Guest Info
The essentials you need to know for a smooth and comfortable stay in Bali.
How to Get Here
El-Suites Bali is located in Berawa and Canggu, approximately 45–80 minutes from Ngurah Rai International Airport, depending on traffic conditions.
At the moment, airport pickup service is not available.
However, there are several easy and reliable transportation options available directly from the airport.
Recommended Transportation Options:
-
Ride-Hailing Apps (Recommended)
The easiest way to reach El-Suites is by using ride-hailing apps:
• Gojek
• GrabThese services are officially partnered with the airport and operate from designated pickup areas.
👉 Important note:
Pickup locations may change from time to time. Please ask the Airport Information Center for the current ride-hailing pickup point before exiting the arrival area. -
Official airport taxis are also available at the arrival terminal. You can book a taxi at the airport counter after collecting your luggage.
-
Many travelers arrange private drivers in advance through travel agencies or personal contacts. This option may be more comfortable if you have a lot of luggage.
Important Information
Uber is not available in Indonesia
Ride-hailing services operate from specific airport pickup zones
Travel time may vary due to traffic, especially during peak hours
El Suites Berawa
El Suites Canggu
Live in the heart of Berawa & Canggu
El-Suites is perfectly positioned in two of Bali’s most sought-after neighbourhoods—Berawa and Canggu—giving you access to everything you need within minutes. From beaches and cafés to coworking spaces and wellness clubs, you’re surrounded by the best of island living.
-
Walkable and Iconic Beach Access
• Berawa Beach — 5 minutes away
• Canggu Beach — 10 minutes
• Echo Beach — 12 minutesSurrounded by Bali’s Best Beach Clubs
Within a short drive, you’ll find 10+ beach clubs, including:
• Finns Beach Club (Berawa)
• Atlas Beach Fest (Berawa)
• Vue Beach Club
• The Lawn Canggu
• Times Beach ClubPerfect for sunset, weekend hangouts, or entertaining visiting friends and family.
-
Berawa and Canggu are home to hundreds of cafés and restaurants, from healthy bowls to fine dining. Some local favourites include:
• Milk & Madu
• Nude Café
• Baked
• Ruko Café
• Sensorium
• Pels Supershop
• Made's Banana Flour BakeryWhether you’re into brunch, coffee, vegan food, or artisan bakeries—you’ll find it just minutes from your door.
-
A top choice for remote workers and digital nomads, the area offers multiple coworking hubs:
• Outpost Canggu
• Tropical Nomad Coworking
• B Work by Bali, eco-friendly coworking + gym
• Kinship Studio (creative coworking & events)Stay productive with fast Wi-Fi, community events, and inspiring workspaces.
-
For fitness and wellness lovers, Berawa & Canggu offer some of Bali’s best gyms and studios:
• Bali Training Centre (BTC)
• Body Factory Bali
• Wanderlust Fitness Village
• Nirvana Strength
• The Practice Yoga Studio
• Sunset Pilates CangguWhether you prefer yoga, CrossFit, strength training, pilates, or recovery—everything is within reach.
Phone & Internet (SIM Cards)
Staying connected in Bali is easy.
Local SIM Cards:
You can purchase SIM cards from providers such as:
Telkomsel (Most recommended for strongest and widest coverage)
XL
Indosat
SIM cards are available:
At the airport (more expensive, but convenient)
At local phone shops around Berawa and Canggu
Local Etiquette & Culture
Bali is deeply rooted in tradition, spirituality, and community. A little cultural awareness goes a long way.
-
Be polite and patient—things may move slower than you’re used to
Dress respectfully in public spaces, especially near temples
Avoid loud behavior late at night in residential areas
Use your right hand when giving or receiving items
-
Wear appropriate clothing when entering temples (covered shoulders and knees)
Sarongs are often required (many temples provide them)
Do not step on offerings placed on the ground
Women are traditionally advised not to enter temples during menstruation
-
You’ll see small woven baskets with flowers and incense on sidewalks and entrances—these are daily offerings. Please step around them when possible.
Healthcare & Hospitals
Bali has several international medical facilities, especially near Canggu and Denpasar commonly used by expats.
Many doctors and medical staff speak English, and facilities are familiar with treating international patients.
-
These hospitals are frequently used by expats and long-term residents:
BIMC Hospital Kuta
One of Bali’s most trusted international hospitals. Popular for emergency care, surgery, and general treatment.
Approx. 30–60 minutes from Berawa/Canggu.BIMC Hospital Nusa Dua
Known for high standards, English-speaking staff, and insurance handling.
Further from Canggu, but often recommended for planned treatments.Siloam Hospitals Denpasar
A modern private hospital with international departments and English-speaking doctors.
Approx. 25–30 minutes from El-Suites.Kasih Ibu Hospital Denpasar
A long-established hospital used by both locals and expats for general and specialist care.Prima Medika Hospital
A well-equipped hospital offering emergency and specialist services, commonly used by expats.
-
For non-emergency needs such as flu, minor injuries, or routine check-ups:
International clinics and medical centres are available around Canggu and Berawa
Many clinics accept walk-ins and offer same-day appointments
English-speaking doctors are common in expat areas
-
Pharmacies (Apotek) are widely available
Many basic medications can be purchased without a prescription
For prescription medicine, bring your doctor’s note or original prescription if possible
-
We strongly recommend:
Travel or international health insurance
Confirming coverage for treatment in Indonesia
Keeping insurance details and emergency contacts easily accessible
Some hospitals may require payment upfront, even if you have insurance.
Daily Essentials
-
Indonesian Rupiah (IDR) is the local currency
ATMs are widely available
Credit cards are accepted in most cafés, supermarkets, and gyms
-
Scooters are the most common way to get around
Car rentals and drivers are widely available
Ride-hailing apps (Gojek & Grab) are reliable for short trips
In Case of an Emergency
When contacting emergency services in Bali, please note that English is generally understood at hospitals and police stations in the main tourism areas, including Berawa, Canggu, Kuta, and Denpasar.
If you are in a remote area, it is recommended to seek assistance from someone who speaks Indonesian (Bahasa Indonesia).
-
General Emergency Services
General Emergency: 112
Police: 110
Fire Department: 113
Ambulance / Medical Emergency: 118 or 119
Search and Rescue (BASARNAS): 115
Natural Disaster Assistance: 129
-
Balinese people are known for being friendly and helpful.
If you are in an emergency situation, do not hesitate to ask nearby locals for assistance—they are often familiar with the nearest clinics, hospitals, or police stations.How to Dial Emergency Numbers in Indonesia (Using an International Phone)
If you are using an international phone or SIM card, follow the steps below.
Dialing Procedure
Start with the international dialing prefix (+ or 00)
Add Indonesia’s country code: 62
Dial the emergency number without the leading zero
Example
To call the general emergency number 112:
Dial: +62 112
Emergency Numbers (International Dialing Format)
Police: +62 110
Fire Department: +62 113
Ambulance / Medical: +62 118 or +62 119
Search and Rescue: +62 115
-
South Bali (Canggu, Berawa, Kuta, Seminyak): 0361
North Bali: 0362
East Bali: 0363
West Bali: 0365
-
Save emergency numbers on your phone before arrival
Due to traffic conditions, it may sometimes be faster to travel directly to a hospital or clinic rather than waiting for an ambulance
Keep your accommodation address easily accessible on your phone
-
Hospitals & Medical Services
BIMC Hospital Kuta
+62 (0)361 761263BIMC Hospital Nusa Dua
+62 (0)361 3000911Siloam Hospital Kuta
+62 (0)361 779911 (24h)Kasih Ibu Hospital Denpasar
+62 (0)361 227911Prima Medika Hospital (Ubud)
+62 (0)361 972374International Tourist Medical Services (Kuta)
+62 (0)361 751981Graha Asih Hospital (Near Airport)
+62 (0)361 764860
Tourist & Emergency Support
Indonesian Red Cross: +62 (0)361 2264
Tourist Assistance Centre: +62 (0)361 224111
Tourist Police Kuta: +62 (0)361 7845988
Tourist Police Airport: +62 (0)361 9351023
Tourist Police Nusa Dua: +62 (0)361 7442622
Marine & Beach Safety
Marine Rescue / Coast Guard: +62 (0)361 226045
Balawista Lifeguard (Badung): +62 (0)361 755660
Exploring Bali: What to See & Do
Bali offers far more than what’s listed here. The places below are some of the most well-known and easily accessible highlights, chosen because they are easier to reach, well maintained, and have better facilities.
Beyond these, there are countless hidden waterfalls, quiet beaches, local villages, and lesser-known spots waiting to be explored—especially if you enjoy discovering places off the beaten path.
-
Waterfalls (Famous & Easy to Access)
Sekumpul Waterfall – One of Bali’s most famous waterfalls, surrounded by lush jungle
Gitgit Waterfall – Easy access and suitable for a half-day trip
Tegenungan Waterfall – Popular and close to Ubud, with nearby cafés and viewing platforms
These waterfalls are well signposted and have parking, paths, and basic facilities.
For hidden waterfalls, a local guide or driver is recommended.Mountains & Volcanoes
Mount Batur – Famous sunrise hike overlooking Lake Batur
Kintamani – Cooler climate with scenic cafés and crater views
-
Berawa Beach – Close to El-Suites, relaxed and popular for sunsets
Echo Beach – Surf-friendly with cafés and beach bars
Batu Bolong Beach – Lively atmosphere with surf schools and restaurants
Uluwatu – Dramatic cliffs, white-sand beaches, and iconic views
-
Tanah Lot – One of Bali’s most photographed sea temples
Uluwatu Temple – Cliffside temple with sunset Kecak performances
Tirta Empul – Sacred water temple near Ubud
-
Bali offers a mix of boutiques, markets, and shopping centres.
Popular Shopping Areas
Seminyak – Fashion boutiques, beachwear, and lifestyle stores
Canggu – Local brands, concept stores, and surf shops
Ubud – Art, crafts, and traditional markets
Beachwalk Shopping Center – International brands and dining in Kuta
-
Start early for popular destinations
Expect traffic during peak hours
Use private drivers for longer day trips
Be respectful during ceremonies and local events